Terms of Purchase

Order Processing & Shipping Time

All confirmed hair care product orders will be processed and shipped within 1 to 3 business days after successful payment. Standard delivery takes 6 to 12 days to complete. Expedited shipping options are available for customers who need to receive their hair care supplies in a shorter time frame.

Shipping Policy

We offer free shipping service for all hair care product orders worldwide. No additional shipping fees will be charged regardless of the delivery destination. All hair care goods will be delivered in accordance with the unified standard delivery cycle to ensure customers receive their beauty and hair maintenance supplies properly.

Return Policy

Customers are eligible to apply for returns on eligible hair care products within 60 days from the date of order delivery. All return applications must comply with basic return requirements: hair care items must be unused, unopened, with original intact packaging and complete accessories, ensuring the products remain in resalable condition due to the particularity of beauty and personal care goods.

Refund Processing

Once returned hair care products are received, inspected and verified to meet official return standards, the formal refund process will be initiated. The full or partial refund will be credited to the original payment account within 5 to 10 business days after the completion of product inspection and confirmation.

Transaction Currency

All hair care product pricing, order settlement and fund transactions on the platform are uniformly denominated in USD. All payment, deduction and refund procedures for hair care merchandise are implemented strictly based on the unified US dollar currency standard.